About Us

Since opening its doors in Toowoomba in 2009, BigDog Support Services has grown from a small family-owned business into a trusted and respected National Disability Insurance Scheme (NDIS) provider supporting people across Toowoomba, Rockhampton and surrounding communities.
Built on strong family values, BigDog believes that every person deserves the opportunity to live a fulfilling, independent and meaningful life. Over the years, the organisation has expanded its range of services to meet the changing needs of people living with disability, now providing personalised support 24 hours a day, seven days a week for many participants.
At the heart of BigDog is a simple but powerful mission—to be flexible, innovative and responsive in everything we do. We recognise that every individual is unique, which is why we take the time to understand each person's goals, aspirations and support needs. Our dedicated team works alongside participants, their families and carers to create tailored supports that promote independence, inclusion and choice.
Whether it's assistance with daily living, community participation, supported accommodation, employment opportunities or developing new skills, BigDog is committed to empowering people to achieve their personal goals and reach their full potential.